Terms & Conditions

1. Services

Middleton Window & Solar Panel Cleaning provides solar panel cleaning, commercial window cleaning, fascia, soffit and gutter cleaning, and Velux/skylight cleaning services across Keynsham, Bath, Bristol and surrounding areas.

2. Quotes & Pricing

All quotes are provided free of charge and without obligation. Prices quoted are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to adjust pricing if the scope of work differs from the original quote.

3. Access

Customers are responsible for ensuring safe and clear access to all areas requiring cleaning. If access is restricted or unsafe, we reserve the right to decline or postpone the work without liability.

4. Payment

Payment is due upon completion of the work unless alternative arrangements have been agreed in advance. We accept bank transfer and cash payments.

5. Cancellations

We ask for at least 24 hours' notice for cancellations. Repeated same-day cancellations may result in a cancellation fee being applied to future bookings.

6. Weather

Our pure water fed pole system allows us to work in most weather conditions. However, in extreme weather (high winds, heavy rain, ice), we may need to reschedule for safety reasons. We will contact you to arrange an alternative date at no extra cost.

7. Insurance

Middleton Window & Solar Panel Cleaning is fully insured with public liability insurance. In the unlikely event of any damage occurring during our work, please notify us within 24 hours so we can resolve the matter promptly.

8. Health & Safety

All work is carried out in accordance with relevant health and safety regulations. Our operators are IPAF qualified for safe and efficient work at height using access plant equipment.

9. Liability

While we take every care to deliver a high-quality service, we cannot be held liable for pre-existing damage, faults, or issues not caused by our work. Any concerns should be raised within 24 hours of service completion.

10. Contact

For any questions regarding these terms, please contact us:

• Phone: 0117 279 0045 or 07786 861981
• Email: info@middletonsolarcleaning.co.uk